POLICIES & FAQ
Processing time is 1-2 weeks. Meaning it may take up to 2 weeks for your order to ship. I know this is longer than most shops but it’s the best I can do right now as a single mom with 4 shops across different platforms, and a part time job. Once shipped it may take USPS 4-6 days to deliver within the US. If you'd like to check the status of your order feel free to contact me.
If you live outside of the US and would like to place an order please do so via my Etsy shop.
If you live outside of the US and would like to place a wholesale order please do so via my Faire wholesale shop.
If you would like to create custom pins or keychains for your brand, wedding, or other event please email me with your design and the amount you'd like to order for a quote.
Minimum for enamel pins and keychains is 100 pieces. Minimum for acrylic motel keychains is 200 pieces. Production time is usually 6-8 weeks.
Please check product descriptions to confirm if an item is on pre order.
Processing time for pre order items may take up to 8 weeks, depending on when you place your order. If you place your order closer to the end of production then it may take as little as 1 week to ship. If you'd like to check the status of production for a more accurate pre order processing time feel free to contact me.
Retail orders containing in stock items and pre order items will ship together when pre order items are ready to ship.
Wholesale orders containing in stock items and pre order items can be split at no extra shipping charge upon request.
Unfortunately I can not process returns or exchanges at this time. If theres anything wrong with your order such wrong items, missing items, or damaged items please contact me so I can amend with replacements or refund.
Unfortunately I can not process order cancelations at this time. If you accidentally entered the wrong shipping address at check out please contact me before your orders ships.